---
title: Publish Community posts and files
description: How to publish posts, discussions and file downloads in your Tapmy Community, choose the right channel and stay within your plan's monthly post limit.
lead:
  - Publish Community posts in the right channel, give each one a single purpose, and test any attached file from a member account. Monthly post limits are 50 on Free, 500 on Pro and unlimited on Max.
tags:
  - community
  - memberships
source: docs/tapmy-wiki/pages/publish-community-posts-and-files--c67d82a2.md
---

## What do I check before posting? {#before-you-start}

- Which member outcome is this post for, and in which channel?
- Do you own or have the right to share every file? Remove private metadata.
- How many posts have you used this month? Free 50, Pro 500, Max unlimited.
- Use made-up files when you test uploads and access.

## How do I publish a post with files? {#what-to-do}

1. **Give it one job.** Announce, teach, start a discussion, ask for feedback or guide an action. Put what you want members to do near the top.
2. **Pick the channel.** Free has one Community channel. Pro and Max have unlimited channels. Make sure your members can open the one you choose.
3. **Make it easy to read.** Use clear headings, short paragraphs, link text that says where it goes, captions or transcripts where needed, and alt text on images that carry information.
4. **Attach files with care.** Use the upload control and stay within supported formats and sizes. Remove any secrets, then test the download from a member account.
5. **Preview, then publish.** Check mobile layout, links, mentions, notifications and any dates and time zones.
6. **Keep it current.** Correct mistakes openly, swap out old files carefully and say what changed so members know which version to use.

## What does a good post look like? {#what-success-looks-like}

- One clear purpose and one next step.
- Only the intended members can see it and its files.
- Links and downloads work from a non-owner account.
- You respect monthly limits and content rights.

## What if a file or post goes wrong? {#troubleshooting-and-limits}

- **The upload fails.** Check the format, size, connection, filename, permissions and your plan's limits. Try a small file to isolate the cause.
- **Members cannot open a file.** Test their access, the channel's visibility, link expiry, any outside sharing permissions and the account they are signed in with.
- **You hit the post limit.** Check your count for the UTC month and your plan. Do not delete useful history just to hide usage.
- **The wrong audience was notified.** Restrict the post if you can, keep evidence and follow your privacy notification process.

## What should I record? {#keep-a-useful-record}

Note the post and channel, your plan and monthly count, file name, type and size, where the rights come from, visibility, member test result, notification result, publish and update times and any replaced version. Do not send real private Community files to support.

## What next? {#next-steps}

Build a content rhythm you can keep up, and test member access before you rely on files for anything essential. If a problem remains, [contact Tapmy Support](/help/tapmy-support) with the Community URL, your plan, the member email with part hidden, the order or subscription reference, the time and time zone, and expected versus actual access. Never share private Community content, passwords, codes, full card details or secret keys.