---
title: How to delete your Tapmy account
description: "Delete your Tapmy account safely: refund future paid bookings, export records, understand what ends, then use Settings, Profile, Delete Account."
lead:
  - To delete your Tapmy account, go to Settings, then Profile, then Delete Account. First cancel and refund future paid bookings and export records you must keep. Deleting cancels your Tapmy plan and Community subscriptions.
tags:
  - payments-fees
source: docs/tapmy-wiki/pages/delete-a-tapmy-account--8ddfd0b5.md
---

Deleting an account is destructive. Read what ends before you confirm.

## What should I do before deleting my account? {#before-you-start}

- Sign in as the account owner and check which stores or workspaces it controls.
- Cancel and refund every future confirmed paid booking.
- Export records you are allowed and required to keep, using secure tools.
- Think through your legal, tax, dispute, refund, privacy and support duties.
- Tell customers about changes to service or access where required.

## How do I delete my account, step by step? {#what-to-do}

1. **List what you have.** Stores, offers, domains, links, your Stripe connection, bookings, communities, courses, buyers, subscriptions, integrations, content and public URLs.
2. **Close open obligations.** Finish or refund anything undelivered, cancel and refund future paid bookings, answer disputes, and wind down active services under your terms and the law.
3. **Know what customers keep.** Under the current Terms, deleting the account cancels your Tapmy plan and Community subscriptions. Purchased downloads and courses remain. Community access and bookings end.
4. **Keep what you must.** Export only what you may lawfully retain, store it securely, and avoid keeping secrets or extra personal data.
5. **Unhook dependencies.** Plan for custom domains, social and calendar integrations, public links and connected provider access. Deleting may not end every third-party session.
6. **Delete.** Go to Settings, then Profile, then Delete Account. Read the confirmation text. Stop if the target, scope or reversibility is unclear.
7. **Check the result.** Confirm the deletion message, your subscription status, public URLs, integrations and remaining buyer access.

## How do I know it worked? {#what-success-looks-like}

- Future paid bookings were canceled and refunded first.
- Customers and open obligations were handled openly and lawfully.
- Needed records are stored securely without extra personal data.
- The right account was deleted and you understood that it cannot be undone.

## What if the delete button or the result looks wrong? {#troubleshooting-and-limits}

- **No delete option.** Check that you are the owner, whether obligations are open, and your browser. You may need Support.
- **Subscription still shows active.** Compare the Tapmy subscription with the payment provider before trying again.
- **Public store still loads.** Check deletion status, DNS or browser cache, and ask Support before changing other records.
- **A third-party connection remains.** Revoke it in that provider and note the cleanup.

## What records should I keep? {#keep-a-useful-record}

Save your owner authorization, account and store names, export date, obligations checklist, booking refunds, customer notices, subscription state, deletion confirmation or reference, URL and integration checks, and any support case. Never keep passwords, tokens or banned payment data.

## What should I do next? {#next-steps}

After deletion, update profile links and domain routing, keep only required records, and watch for unresolved refunds or disputes. If something is unresolved, [contact Tapmy Support](/help/tapmy-support) with the account email, current plan, an invoice or subscription reference, exact time and time zone, and expected versus actual result. Never send passwords, authentication codes, full card details, bank logins, recovery codes or secret keys.