---
title: Report copyright or trademark concerns
description: "How to report copyright or trademark infringement on a Tapmy page: what to include, how to submit it, and what to avoid."
lead:
  - To report copyright or trademark infringement on Tapmy, send Tapmy Support the exact URL, a description of your work or mark, why the use is not authorized, and your contact details. Say whether you are the rights holder or their representative.
tags:
  - payments-fees
source: docs/tapmy-wiki/pages/report-copyright-or-trademark-concerns--49129318.md
---

## What should I know before I report? {#before-you-start}

This is practical guidance, not legal advice. Fair use, parody, licensing, and counter-notices can be complicated, so consider a lawyer. Do not report a page only because it criticizes, compares itself to, or mentions your brand. Describe the specific rights problem.

Save the exact public URL and screenshots before you contact the uploader. Do not download or share more of the material than you need.

## What goes in a copyright report? {#prepare-a-copyright-report}

Include:

- a description of the original work;
- a public link to an authorized copy, if one exists;
- the exact Tapmy URL and where on the page the material appears;
- why the use is not authorized;
- your name, role, and authority to act;
- an email where you can be reached;
- any statement or signature Tapmy's current process asks for.

For several works or URLs, put them in a simple table. Do not send passwords, private account access, or personal documents you do not have to.

## What goes in a trademark report? {#prepare-a-trademark-report}

Name the mark and its owner, plus the registration country and number if you have them. Point to the exact use on Tapmy, the products or services involved, and how it could confuse people. Link your official brand reference and say whether the issue is a store name, logo, product, domain, ad, or impersonation.

Focus on the confusing use. A trademark report is not a request to remove every mention of a brand.

## How do I submit it? {#submit-and-follow-up}

1. Use the official Tapmy support route.
2. Start with "copyright" or "trademark" and the exact URL.
3. Say whether you are the rights holder or an authorized representative.
4. Attach only the evidence you need, with private data removed.
5. Keep the case reference.
6. Answer follow-up questions in the same case.
7. Do not open a second report for the same content unless asked.

Do not make claims you know are false. A report can hit another person's business. Tapmy may ask for specific legal statements or a secure form before acting.

## What makes a report clear? {#what-success-looks-like}

- Your rights, authority, the URL, and the disputed material are unambiguous.
- Evidence is enough without exposing unrelated personal data.
- One case holds the full timeline.
- You do not ask Tapmy to guess ownership from branding alone.

## What if the details change? {#troubleshooting-and-limits}

If the URL moves, give both the old and new address with times. If the problem is impersonation and not a rights claim, use the fraud and impersonation article. If a seller used material from a third party, report the public use and do not guess about private licenses.

## Where do I send it? {#next-steps}

Send the complete report through [Tapmy Support](/help/tapmy-support). For harms that are not about intellectual property, use Report fraud, impersonation, or abusive content.