---
title: Tapmy plan limits
description: "Tapmy plan limits for Free, Pro and Max: monthly purchases, posts, community members, course students, file sizes and which features start on which plan."
lead:
  - Tapmy plan limits apply per Site. Pro includes 1,000 sales per month and Max 20,000+. Tapmy takes 3% of sales on Pro and 1% on Max. Some limits reset each UTC month, while course student limits are lifetime caps.
tags:
  - payments-fees
source: docs/tapmy-wiki/pages/understand-tapmy-plan-limits--5a215943.md
---

## How do Tapmy plan limits work? {#how-limits-work}

Limits are counted per Site, so check which Site and plan you are looking at. Monthly counts use UTC month boundaries and cover purchases, content posts, community posts and events. Renewals count as completed purchases. Creator Agent allowances are internal, so do not describe them as public credits, tokens, actions or overages.

Tapmy takes no fee on Free, 3% of your sales on Pro and 1% on Max. Standard payment processing fees from Stripe still apply, as they do on every platform. Plans cost $29 (Pro) and $299 (Max); Free costs nothing. Compare them on [pricing](/pricing).

## What are the limits for each plan? {#what-to-do}

1. **Sales and Site.** Pro includes 1,000 completed purchases per Site per UTC month, and Max includes 20,000+. Free has six creator-addable component slots; Pro and Max have unlimited slots. For what Free can sell, see [pricing](/pricing).
2. **Content and social.** Content posts per Site per UTC month are 20 on Free, 100 on Pro and 600 on Max. Free connects one social network, with one network per post. Pro and Max are unlimited.
3. **Community.** Member limits are 50, 100 and unlimited. Monthly post and event limits are 50, 500 and unlimited. Free has one channel; Pro and Max have unlimited channels. You, the owner, do not count as a member.
4. **Courses.** Student access caps are 10 lifetime on Free, 100 lifetime on Pro and unlimited on Max. Lesson files can be up to 500 MB, 1 GiB and about 2 GiB.
5. **Growth tools.** Basic analytics and audience/CRM come with every plan. Advanced analytics and AI Clone start on Pro. Adding audience members manually and Marketing/Funnels need Max.
6. **After a downgrade.** Existing community members and course students stay. New ones are blocked once you are above the new cap, and AI Clone turns off below Pro. Anything beyond that is not confirmed, so do not assume files or data are deleted.

## Which limits reset and which do not? {#what-success-looks-like}

Monthly limits (purchases, content posts, community posts and events) reset each UTC month. Course student limits are lifetime counts of distinct people. Some items are not counters at all but feature gates, such as AI Clone and advanced analytics. Always measure usage for the right Site and period.

## Why does my counter look wrong? {#troubleshooting-and-limits}

- **The number differs from what you expect:** check the Site, the UTC boundary, how distinct users are counted, renewals, completed status, and a short display delay.
- **Pro is near 1,000 purchases:** what happens past the limit is not spelled out here. Check with Support before promising continued checkout.
- **You need the exact Max file size:** the figure is about 2 GiB; exact bytes are not published.
- **A listed feature is missing:** availability can vary by deployment, so a listing alone does not mean it is live for you.

## What should I record for Support? {#keep-a-useful-record}

Note the Site URL, plan, the metric, the value you see, the UTC period, the records behind it, the limit you expected, any warning, and redacted screenshots. For lifetime counts, share distinct identities only in a privacy-safe way.

## What next? {#next-steps}

Read [Compare Tapmy plans](/help/compare-tapmy-plans), then [upgrade](/help/upgrade-tapmy-plan) or [downgrade](/help/downgrade-tapmy-plan) once you have checked your usage. If something is still unclear, [contact Tapmy Support](/help/tapmy-support) with safe account, Site, transaction or subscription references and exact timestamps. Never share passwords, authentication codes, full card details, bank credentials, identity documents, recovery codes or secret keys.