Acceptable use

1. 1. General standard

You may use Tapmy only in a lawful, honest, and responsible manner.

You must:

• comply with applicable laws, regulations, sanctions, and industry rules;
• comply with Stripe's rules and the rules of every connected platform you use;
• have all rights, licences, permissions, and consents required for your content, products, services, audience data, and business activities;
• provide accurate information about yourself, your business, and your offers;
• take reasonable steps to protect Customers, visitors, and other users from harm; and
• promptly correct or remove content or activity that violates this Policy.

The examples below are not exhaustive. Conduct may violate this Policy if it creates material legal, security, payment, platform-integrity, or consumer-protection risk even if it is not expressly listed.

2. 2. Illegal, dangerous, or exploitative activity

You may not use the Services to create, promote, facilitate, sell, or fund:

• illegal goods, services, or activities;
• human trafficking, exploitation, forced labour, or sexual services;
• terrorism, violent extremism, unlawful violence, or credible threats;
• instructions intended to facilitate violent wrongdoing;
• child sexual abuse material, grooming, sexualization, or exploitation of minors;
• content that solicits personal or intimate information from minors;
• content that encourages, instructs, or glorifies suicide, self-harm, or eating disorders;
• stolen goods, counterfeit goods, falsified documents, or identity services;
• malware, credential theft, phishing, account takeover, destructive code, or unauthorized surveillance;
• evasion of sanctions, export controls, law-enforcement restrictions, or payment-network rules; or
• activity prohibited by Stripe or another provider required to deliver the Services.

We may report apparent child exploitation, credible threats, or other illegal conduct to appropriate authorities as required or permitted by law.

3. 3. Hate, harassment, and abusive content

You may not use Tapmy to:

• promote hatred, dehumanization, discrimination, or violence against people based on protected characteristics;
• harass, intimidate, stalk, threaten, or target another person;
• publish private or identifying information without a lawful basis;
• distribute non-consensual intimate imagery or sexualized synthetic media;
• glorify terrorist, extremist, or organized hate groups;
• share graphic violence primarily intended to shock or disturb; or
• coordinate abuse, brigading, or targeted harassment.

4. 4. Adult and sexual content

Tapmy may not be used for pornography, content designed for sexual gratification, sexual services, escort services, fetish services, adult live chat, or similar adult businesses.

This restriction includes AI-generated adult content and sexualized depictions of a real person without that person's express permission.

Content that exploits, sexualizes, or endangers a minor is never permitted.

5. 5. Intellectual property, privacy, and identity

You may not:

• upload, sell, or distribute content that infringes copyright, trademark, patent, trade-secret, publicity, privacy, or other rights;
• sell content you did not create or lawfully license;
• falsely claim affiliation with or endorsement by another person, brand, or organization;
• impersonate another person or organization;
• create an AI Clone, voice clone, likeness, or persona of another person without authority and all required consent;
• remove or obscure a required disclosure that a visitor is interacting with AI;
• dox another person or publish confidential, authentication, or financial information;
• sell personal information, credentials, mailing lists, or unlawfully obtained audience data;
• collect payment-card data outside Tapmy's approved Stripe flow; or
• collect personal information without an appropriate legal basis and a clear privacy notice.

If you collect Customer or visitor information through your store, forms, checkout, AI Clone, Community, or campaigns, you are responsible for applicable privacy, marketing, and data-protection laws.

6. 6. Deceptive selling and consumer harm

You must describe every offer honestly and give Customers material information before purchase.

You may not:

• operate a scam, phishing scheme, pyramid scheme, prohibited multilevel-marketing program, or get-rich-quick scheme;
• fabricate sales, Customers, followers, reviews, testimonials, endorsements, scarcity, or social proof;
• buy or generate fake reviews, engagement, leads, or transactions;
• make earnings, health, performance, or other outcome claims that you cannot substantiate;
• misrepresent an offer's author, format, contents, length, delivery, licensing terms, or expected result;
• use a countdown, limited-availability statement, or expiring price that does not reflect a real limitation;
• conceal or materially misstate the total price, currency, billing frequency, recurring nature, trial terms, cancellation process, or refund terms;
• charge a Customer for a recurring subscription without clear authorization;
• advertise a reference or compare-at price at which the offer was not genuinely available;
• use AI-generated testimonials or endorsements as if they came from a real Customer;
• deliver materially less than represented at checkout;
• manipulate referrals, platform fees, affiliate attribution, or platform metrics; or
• use high-pressure or predatory sales practices.

You must provide a reasonable way for Customers to contact you about fulfilment, cancellation, access, and refund issues.

7. 7. Prohibited and restricted commerce

Tapmy checkout is intended for supported Creator offerings, including digital products, eBooks, templates, legitimate Services, Communities, Courses, and Webinars.

Unless Tapmy and Stripe expressly approve the activity in writing, you may not use Tapmy commerce features for:

• controlled substances, illegal drugs, drug-manufacturing equipment, or cannabis products;
• weapons, ammunition, explosives, or instructions primarily intended to construct weapons;
• tobacco, nicotine products, or regulated alcohol sales;
• gambling, betting, lotteries, prize-based games, or paid sweepstakes;
• money transmission, currency exchange, stored-value products, gift cards, or payment aggregation;
• cryptocurrency, token, NFT, investment, brokerage, or high-risk financial products;
• credit repair, debt relief, debt collection, or predatory lending;
• unlicensed legal, medical, pharmaceutical, telehealth, or financial services;
• prescription products, unsafe supplements, pseudo-pharmaceuticals, or unsubstantiated medical treatments;
• crowdfunding, charitable fundraising, or political fundraising;
• counterfeit, stolen, recalled, hazardous, or embargoed products;
• government documents, fake credentials, or document-falsification services;
• body parts, bodily fluids, protected species, or trafficking in regulated animals;
• personal data, account credentials, or mailing lists;
• unsupported physical goods; or
• any business or activity Stripe lists as prohibited or restricted without Stripe's required approval.

Stripe may independently review, restrict, or close a connected account under its own agreement and policies. Because buyer payments are direct charges on the Creator's Stripe Connect Standard account, any Stripe action involving funds or payouts is governed by the Creator's relationship with Stripe.

8. 8. Spam and communications

You may send marketing or other commercial communications only to recipients you are legally permitted to contact.

You must:

• maintain evidence of consent or another lawful basis where required;
• use accurate sender and subject information;
• identify promotional communications when required;
• include a working unsubscribe mechanism;
• promptly honour opt-out and suppression requests;
• comply with applicable privacy, electronic-communications, telemarketing, advertising, and anti-spam laws; and
• follow the messaging rules of connected platforms.

You may not use purchased, scraped, or unlawfully obtained contact lists, evade suppression lists, send unsolicited bulk messages, or use Tapmy agents to generate spam.

Transactional messages required to deliver purchases, access, bookings, security notices, or service updates must not be disguised marketing.

9. 9. AI, AI Clone, and agent automation

You remain responsible for prompts, source materials, outputs, recommendations, messages, and actions generated through Tapmy's AI features.

You may not use AI Clone or Tapmy agents to:

• deceive people into believing they are communicating with a real person;
• impersonate a person or organization without authority;
• create non-consensual intimate, defamatory, or exploitative synthetic media;
• generate scams, phishing, malware, credentials, fake storefronts, fake reviews, or false testimonials;
• manipulate Customers through concealed AI behaviour;
• conduct political campaigning, targeted political persuasion, election interference, or voter suppression;
• make decisions with legal or similarly significant effects in employment, housing, credit, education, insurance, healthcare, or access to essential services without legally sufficient human review;
• provide personalized medical, legal, or financial advice as a substitute for a qualified professional;
• facilitate weapons development, violent wrongdoing, or other prohibited activity;
• circumvent model safeguards, platform controls, usage limits, or approval requirements;
• publish spam, fake engagement, or coordinated inauthentic activity; or
• violate OpenAI, OpenRouter, or a connected platform's policies.

You must not remove Tapmy's notice that AI Clone is an AI system.

Where you enable autonomous posting or growth actions, set appropriate instructions and guardrails, monitor results, and promptly disable automation that behaves unexpectedly.

Tapmy agents will not initiate a payment, refund, or payout-credential change without the Creator's explicit confirmation.

AI output may be inaccurate, incomplete, or unsuitable. Review important output before relying on or publishing it.

10. 10. Security and platform integrity

You may not:

• access an account, system, or data without authorization;
• probe, scan, or test vulnerabilities without Tapmy's prior written authorization;
• reverse engineer, decompile, or attempt to extract source code except where applicable law expressly permits it;
• scrape, crawl, harvest, or copy the Services through unauthorized automated means;
• bypass authentication, rate limits, plan limits, safety controls, geographic controls, or access restrictions;
• introduce malware or code designed to disrupt, damage, or monitor systems;
• overload, flood, spam, or interfere with Tapmy or a connected platform;
• create fraudulent, duplicate, or bot-controlled accounts;
• share, rent, resell, or transfer an account without authorization;
• falsify traffic, conversions, referrals, purchases, or platform activity;
• use Tapmy to build or benchmark a competing service through unauthorized extraction; or
• misuse another Customer's or Creator's data.

Good-faith security research should be reported to [email protected] before public disclosure.

11. 11. Creator responsibilities

Creators are responsible for:

• the legality, accuracy, quality, and delivery of their offers;
• obtaining all licences, permits, and professional authorizations;
• clearly displaying price, subscription, cancellation, refund, and delivery terms;
• providing Customer support;
• complying with consumer-protection and tax requirements;
• configuring age restrictions where content is not appropriate for all audiences;
• obtaining lawful consent for campaigns, tracking pixels, and audience uploads;
• handling refunds and disputes through their Stripe account;
• complying with Stripe's agreement and restricted-business rules; and
• ensuring team members and agents comply with this Policy.

Tapmy is not the seller or merchant of record for a Creator's buyer sales.

12. 12. Reporting violations

To report suspected abuse, email [email protected] with:

• the URL or account involved;
• a description of the issue;
• supporting screenshots or evidence, where available; and
• your contact details if you want a response.

Do not send sensitive information unless necessary for the report.

Reports should be made in good faith. Knowingly submitting false or abusive reports may itself violate this Policy.

13. 13. Enforcement

When we reasonably believe this Policy has been violated, we may take proportionate action, including:

• warning the account owner;
• requesting information, licences, or corrective action;
• limiting distribution or removing content;
• disabling an offer, checkout, AI Clone, agent, integration, campaign, or connected account;
• unpublishing a Creator store;
• suspending or terminating some or all access;
• preserving relevant evidence;
• notifying Stripe or another connected provider;
• cooperating with regulators or law enforcement; or
• taking other action reasonably necessary to protect Tapmy, users, third parties, or the integrity of the Services.

We consider severity, intent, recurrence, risk of harm, legal obligations, and provider requirements. Urgent action may be taken without advance notice where reasonably necessary.

Tapmy does not control Stripe Connect Standard balances or payouts. Stripe may independently restrict payments, reserves, or payouts under its own terms.

14. 14. Appeals

If you believe Tapmy made an enforcement decision in error, email [email protected].

Include:

• the account email;
• the affected store, offer, or feature;
• the decision being appealed;
• why you believe it was incorrect; and
• relevant evidence or corrective action.

A person not materially involved in the initial decision will review the appeal where reasonably practicable. We may request additional information.

We may be unable to disclose information that would compromise security, fraud prevention, another person's privacy, or a legal investigation. An appeal does not automatically pause an urgent restriction.

15. 15. Changes and contact

We may update this Policy to reflect changes to the Services, provider requirements, law, or risk. We will update the date above and provide additional notice where required.

Questions may be sent to [email protected].