Why visitor questions pile up.
- The same questions about format, delivery and access arrive again and again.
- A generic chatbot answers confidently even when it does not know.
- Visitors with a real problem cannot tell how to reach a person.
What AI Clone can help with.
Questions about your offers
Product names, who an offer is for, what is included and how delivery works, answered from your approved descriptions.
Questions about you
Your bio and your support route, drawn from public material you added.
Handing off to a person
When a question is sensitive, unsupported or unknown, AI Clone can say so and point the visitor to your support route.
How to set it up.
Prepare approved source material
Gather your bio, product descriptions, delivery details, frequently asked questions and support route. Remove passwords, private customer records, payment data and access links.
Configure purpose and tone
Open the AI Clone experience in your Site editing area. Define the audience and purpose in one sentence and set a tone, such as concise, friendly and explicit when information is unknown.
Add facts and boundaries
Add product names, eligibility, delivery method and public policies. Tell the Clone not to invent prices, discounts, availability, credentials, testimonials or integrations, and set the route to a human.
Test, preview and publish
Ask questions as a new visitor, an existing buyer and someone asking something unsupported. Fix the source that caused an error, then preview on mobile and desktop before publishing.
Boundaries you control.
Write a short policy for questions the Clone should not answer. High-risk subjects can include personalized legal, tax, medical, financial, account-security, refund-decision or dispute advice. Decide when it should send a visitor to a human instead.
AI Clone should not promise refunds, grant access, change orders, disclose customer data or claim to complete an action that the live product does not support and confirm.
Test with a real question set.
Include easy factual questions, ambiguous questions, manipulative prompts and questions with missing information. Confirm that the Clone can say it does not know, and that it separates Tapmy platform support from support for your own offers.
Re-test whenever you change an offer, price, access rule, delivery method, policy or public page. Outdated source content can produce confident but wrong answers.
Organize what the Clone knows.
Group customer-facing knowledge by topic, such as creator, products, delivery, access, policies and human support. Avoid duplicate versions of the same document, and keep a last-reviewed date in your own notes. Questions that cross topics help reveal contradictions.
- If answers are vague, give a smaller, better-organized source set.
- If answers conflict, find and remove the outdated source.
- If an error repeats, correct the source or boundary, not just one answer.
Plans and downgrades.
AI Clone is available on Pro and Max. Free does not include it. If you downgrade below Pro, AI Clone is disabled until you upgrade again. Availability can also depend on the components enabled in the current deployment.
Why use AI Clone.
Answers from your sources
The Clone works from approved public information you choose, not from private records or guesses.
Safe when unsure
Unknown or sensitive questions get a clear boundary and a next step instead of an invented answer.
A path to a human
Visitors who need you can find your support route from the conversation.
AI Clone by plan.
| Capability | Free | Pro | Max |
|---|---|---|---|
| AI Clone | No | Yes | Yes |
| Paid checkout | No | Yes | Yes |
Let visitors ask. Keep the answers yours.
Add approved content, set your boundaries, test and publish.
Compare plans