Guide
How to Connect Stripe to Tapmy and Get Paid
Connect the correct Stripe account to Tapmy, verify where revenue will land, and finish a payment-readiness review in about 30–45 minutes—without launching with the wrong account, an invisible verification hold, or an unclear customer charge.
This Guide is a conversion-first working path, not a list of tips. Complete the chapter deliverables in order, apply each decision to the live Tapmy path, and keep the pass evidence before moving forward.
Chapters
What you’ll get
- A Stripe readiness checklist covering identity, business details, bank details, support contact, and ownership.
- A five-step connection runbook with a visible Tapmy verification point.
- A customer-facing payment details sheet for receipts, descriptors, policies, and support.
- A money-flow map that separates customer payment, funds availability, and bank payout.
- A launch gate that tells you whether to test a real checkout or return to verification.
Choose your path
| Your current situation | Where to start |
|---|---|
| You have not opened Stripe yet | Start with Chapter 1 and gather every identity and payout input before connecting. |
| You already use Stripe | Use Chapters 1–3 to confirm you are authorizing the correct account and customer-facing identity. |
| Tapmy says connected but you are unsure | Jump to Chapters 4–5 and trace one sale through order, balance, and payout states. |
| Stripe requested more information | Return to Chapters 1–2, complete the request, then rerun the connection review. |
Quick win
How to use this Guide
- Start at the chapter that matches your current state; do not repeat work you can already prove.
- Complete the named deliverable and apply it to the live Tapmy path.
- Use the pass/fail signal before moving to the next chapter.
- Follow the Next chapter link so the evidence carries forward.
Build it in Tapmy
Open Tapmy and apply the first decision now. The Guide creates value only when the live store, product, checkout, delivery, or campaign path changes with it.
---
Practical reference
The worked example, troubleshooting, FAQs, screenshot directions, and sources below remain available for implementation and content production.
Worked example: Maya's template store
Maya sells a $29 client-onboarding template. She initially signs into an old Stripe account created for a former partnership. During the review, the bank destination and public support name reveal the mismatch. She disconnects before launch, connects the account owned by her current business, enters “MAYA STUDIO” as the recognizable customer-facing brand, and adds [email protected] to the product page. Her checklist is complete only after the Tapmy connection is active and the next guide's purchase test succeeds.
The lesson is not “connect quickly.” It is “connect the correct seller, make the charge recognizable, and prove the complete path.”
Troubleshooting
The connection returns to Tapmy but does not show as active
Refresh once, then open Stripe and look for an outstanding verification or terms step. Confirm you returned to the same Tapmy workspace where the flow began. If the state remains inconsistent, record the time, workspace, visible status, and a redacted screenshot for support.
Stripe asks for more information
Treat the request as incomplete setup, not as an error to bypass. Supply accurate information through Stripe's own interface. Do not email identity documents unless an authenticated support process explicitly directs you there.
The wrong Stripe account was connected
Pause sales. Use Tapmy's current disconnect or support workflow, verify the intended owner, and reconnect. Recheck product availability and run the checkout test again before publishing.
The bank or brand name shown is unfamiliar
Review the account owner, payout destination, public business details, and statement descriptor. Change only fields you are authorized to change and keep legal information accurate.
Frequently asked questions
Does Tapmy take a percentage of each sale?
Tapmy takes no fee on Free, 3% of your sales on Pro and 1% on Max. Standard payment processing fees from Stripe still apply, as they do on every platform. Check the current pricing page and your Stripe account for the terms relevant to your country and payment method.
Can I connect an existing Stripe account?
Use the sign-in option presented by the live connection flow when the existing account belongs to the intended seller. Review the account and bank destination rather than assuming an old account is still suitable.
Can a team member connect payments for me?
Only give account access to someone authorized to handle legal, financial, and customer-support information. The seller remains responsible for the accuracy of the setup.
When will a sale reach my bank?
The payout view in the connected Stripe account is the source of truth for amount, status, and estimated timing. Payment completion and bank payout are separate stages.
What should I do immediately after connecting?
Test the buyer journey, delivery, receipt, support link, refund handling, and mobile layout using How to Test Your Checkout and Product Delivery.
