Set your availability and time zone
Pick one home time zone, add only the hours you can reliably offer, block exceptions, then check the public booking page from a buyer's point of view. This stops buyers booking times you cannot deliver.
On this page
Get ready
- Write down your normal working hours and the time zone they belong to.
- List exceptions: holidays, travel, launches and other commitments.
- Decide whether the booking is free or paid. Plan details are on the pricing page.
- If you rely on an outside calendar, confirm the integration is available before counting on it to block time.
How do I set my booking hours and time zone?
- Choose one home time zone. Use the zone you actually work in. Do not change it to suit each buyer; the booking page converts times for visitors where supported.
- Add recurring hours. List only days and hours you can keep. Start narrow and widen later once you have tested the buyer view.
- Block exceptions. Mark dates you cannot take bookings. Do not assume a connected calendar or private event will block time in Tapmy until you have tested it.
- Check the public page. Open it signed out and compare the times with your home zone. If your clients are international, test from another device or time zone.
- Test around clock changes. Look at a date before and after daylight saving for you and your buyers. Note the offset and the confirmation time.
- Publish last. Share the link once availability, price, checkout, confirmation and calendar all agree.
What a good result looks like
- Only the slots you intend to offer appear.
- A buyer's chosen time maps to one clear time for you.
- Confirmations use a consistent date, time and time zone.
- Blocked periods cannot be bought.
Common problems
- Every slot is shifted. Compare the time zones of your Site, browser, device, outside calendar and buyer. Record the exact offset instead of fixing slots by hand.
- A busy time still shows. Check recurring hours, exceptions, integration status, cached pages, and whether that event can block availability.
- No slots appear. Check the date range, hours, duration, buffers, capacity, publish state and time zone boundaries.
- You are traveling. Add an explicit exception or update the time zone properly, and reconfirm existing bookings before changing global settings.
What to note for support
Keep your time zone, the buyer's, the local times chosen, UTC equivalents, the booking reference, device time zone, integration status and screenshots of the picker and confirmation. Hide private calendar details and meeting links.
Next steps
Once times are right, set booking duration, price and capacity, then test confirmations, reminders and rescheduling. For more help, contact Tapmy Support with safe identifiers, timestamps and the result you expected. Never send passwords, authentication codes, full card numbers, CVV, bank logins or secret keys.