DNS records explained for creators

This is a plain guide for creators and domain admins. The exact values and plan rules come from your own custom-domain screen in Tapmy.

What should I know before editing DNS?

Find your registrar and the provider that actually hosts your DNS. Note the domain and whether you will use the root domain or a subdomain such as shop. Save a copy of the current records, including website and email ones, and know who can undo a change. Write down the time and what you changed.

What do the DNS record fields mean?

A DNS change affects a public name, not just a Tapmy setting. The same domain may also carry email and verification records, so editing the wrong one can break other services.

1. Type is the instruction: A, AAAA, CNAME, TXT, MX or CAA. They are not interchangeable.
2. Host or name is the label you are setting. Providers show the root as @, blank or the full domain, so follow your provider's style.
3. Value or target is where it points or the verification string. Copy Tapmy's value exactly, with no extra spaces.
4. TTL is how long others may cache the answer. Changing it will not make updates instant.
5. A and AAAA point to IP addresses. CNAME points one hostname to another. Some providers limit CNAME at the root or offer flattening.
6. TXT often proves ownership. You can have several TXT records, but each value must be exact.
7. MX sends email. Do not remove or replace MX records when connecting a website unless you are deliberately moving email.
8. After saving, look up your public DNS and compare the type, host and value with what Tapmy shows before you verify.

How do I know my records are right?

Public DNS shows exactly the records Tapmy displays for your store, your email and other services still work, and the domain moves toward verification with no conflicts.

Why is my DNS provider rejecting or ignoring a record?

• The host is rejected. Check whether your provider wants @, a label like www, or the full name.
• A conflicting record exists. Work out which service owns it and plan a safe move or another host before deleting.
• A public lookup differs from your dashboard. Check the real nameservers, that you saved, the right zone, any proxy setting and caching.

This page does not list Tapmy's A, AAAA, CNAME, TXT or CAA values. Exact records, plan requirement, root-domain support, redirects, TTL advice and certificate timing come from your current setup screen.

Make one reversible change at a time. Never share passwords, codes, API keys, tokens or DNS login details.

What should I do next?

Add only the records Tapmy shows, then read domain verification pending to tell DNS, routing, cache and certificate issues apart. See also connect a custom domain.

If it still fails, contact Tapmy Support with the store, provider, public host, time and time zone, exact error, expected result and screenshots. Rotate any exposed credentials at the provider first.