Connect social publishing channels

This is for creators connecting Instagram, TikTok, YouTube, Facebook, X, Threads, LinkedIn or another channel Tapmy supports for your account.

What should I have ready?

List the accounts you will post to, your admin role on each, the content formats you use, who approves posts, your schedule and a backup contact. Take real customer data out of test content. Check your plan's post allowance.

Use accounts you are allowed to manage. Before changing a permission or connection, note the Site, the provider account, the time and how you would undo it.

How do I connect and test each channel?

Work on one channel at a time. Authorizing on the platform, selecting in Tapmy, approving a post and seeing it go live are four separate steps, and any can fail on its own.

1. Check that the platform and the type of post you want are supported for your account type.
2. Sign in to the right account, page or channel on the platform and check the public handle before you authorize Tapmy.
3. Read the permissions requested and grant only what posting needs. Do not share logins with collaborators.
4. Back in Tapmy, select the destination. Confirm the avatar, handle, page or channel name.
5. Write a harmless test draft with supported text and media. Check rights, alt text or captions, links and platform rules.
6. Review the preview and approve it for the test destination and time only.
7. Open the live post. Check the content, media, link, name shown and visibility, and save the post URL.
8. Repeat for each channel. Instagram working does not prove TikTok or YouTube will.

How do I know a channel is ready?

The right accounts are connected, a test post reached each channel with correct content and visibility, and you know how to spot an expired connection, stop queued posts and revoke access.

Check in both Tapmy and the platform. An "authorized" badge alone does not prove posting works.

What if posting fails?

• The wrong page or channel shows up. Check who owns the account, the business portfolio, your role and the destination you selected before posting.
• A post fails after you authorize. Look at token expiry, permissions, media limits, platform rules, quotas, outages and the exact error text.
• The post is live but incomplete. Keep the post URL, compare supported fields, fix it where you edit the post and note platform differences.

Free allows one connected social network per Site and one network per post. Pro and Max allow unlimited. Monthly content posts are 20 on Free, 100 on Pro and 600 on Max. These limits do not mean every platform or action is enabled for you, and each platform's own rate limits and rules also apply.

Change one thing at a time. Never share passwords, codes, API keys, tokens, customer records or unpublished social content.

What next?

Once single-channel tests pass, set up an approval routine, watch for expiry and failures, and reconnect on purpose when a platform changes access.

Still failing? Contact Tapmy Support with the Site, platform, public URL, time and time zone, exact error, expected result and cleaned-up screenshots. If you exposed a credential, revoke or rotate it with the platform first.