How to create a paid webinar or live session
To sell a paid webinar, plan the date, time zone, price, capacity, meeting link and replay policy, then run a test event before taking real orders. The Webinar component exists in Tapmy, but its creation steps, providers and reminders are not documented here, so test in your own account.
On this page
This page is a planning and testing checklist, not a description of fixed Tapmy settings. Tapmy takes 3% of sales on Pro and 1% on Max. Stripe fees are separate.
What should I decide before selling a webinar?
Write down the title, the outcome attendees get, the host, date, time zone, length, capacity and price. Decide how you will run the session (meeting tool or broadcast), when reminders go out, whether you offer a replay, and your cancellation and refund terms. Plan how attendees reach you with problems. Use a made-up test event first.
How do I test a paid webinar before launch?
Work through these in order and write down what each screen actually offers.
- Check that Webinar is available in your account and find where you create it.
- Create a test event. Note each field, validation rule, time-zone behavior and publish state.
- Find out whether Tapmy hosts the session or you link an outside provider, and what permissions that provider asks for.
- Set a test price. See pricing for plan details. Check the displayed currency, checkout, order and attendee access.
- Try the confirmation, calendar details, meeting-link protection, reminders, capacity limit, reschedule, cancellation and refund.
- Join as an attendee from a clean browser and device. Check time zone, sign-in, when the room opens, and what happens if something fails.
- Open the creator view and look for the attendee list, order status, event changes, no-shows and any replay or recording option.
How do I know the webinar is ready?
A test attendee can buy, get confirmation, and join on time, and you can recover cleanly from a change or failure. A published sales page does not prove access works, so test as a buyer while signed out.
What if the webinar does not work?
- The component is missing. Webinar may not be switched on for your account. Ask Tapmy Support.
- The provider will not connect. Stop and check the provider, your account role, requested permissions, pop-up blockers and regional limits.
- An attendee paid but cannot join. Save the order and event details, do not charge again, check their access and meeting link, then contact Support.
Provider support, calendar behavior, reminders, capacity, replay, recordings, refunds and event limits are not confirmed here. Do not tell buyers that a specific tool such as Zoom or Google Calendar works until you have tested it.
If a buyer may have paid, do not repeat a charge, delete the order or remove access while you investigate.
What should I do next?
If a step still fails, contact Tapmy Support with the public offer URL, buyer email, order or receipt reference, exact time and time zone, expected result and screenshots. Never send passwords, codes, full card data or private keys.