How to downgrade your Tapmy plan

Plans are Free, Pro at $29/month and Max at $299/month. 3% Tapmy fee on Pro, 1% on Max. Moving down changes your limits, features and Tapmy fee. Details are on pricing.

What should I check before I downgrade?

• Compare your store's usage with every limit on the plan you are moving to.
• Export business records you need, without copying extra private data.
• Note any paid offers, AI Clone, advanced analytics, social connections, blog or watermark settings, Community and Courses that the change may affect.
• Read the live confirmation and the effective date.
• Tell collaborators if they rely on a feature tied to your current plan.

How do I downgrade my plan, step by step?

1. Pick the plan. Pro covers 1,000 sales per month per store (counted in UTC months). Free has lower limits for sites, content, social, Community and Courses. See pricing for the full list.
2. Count your usage. Community members, posts, events and channels. Lifetime Course students. Lesson file sizes. Content posts, social networks, completed purchases and addable components.
3. Know what is confirmed. Existing Community members and Course students remain, but new ones are blocked if you are already over the new cap. AI Clone is disabled below Pro.
4. Do not assume the rest. Deletion, automatic unpublishing, data loss and how paid offers or other Pro features behave are not confirmed here. Check each before you confirm.
5. Read the billing terms. Look for the effective date, any credit or proration, the next renewal, amount, currency, and whether the change is immediate or scheduled.
6. Test afterwards. Check the plan label, your public store, offers, buyer access, Community and Course access, and whether you can add a new member or student within the lower limit.

How do I know the downgrade went well?

• The new plan fits how you will use Tapmy.
• Every feature that depends on your plan has an owner and a test.
• Current members and students still have access, and adding new ones behaves as expected.
• You know what your new plan does for selling. Check pricing rather than assuming.
• You have not promised customers anything about deletion, data retention, proration or continued selling that you have not confirmed.

What if something looks wrong after downgrading?

• Usage is over the new cap. Plan for less growth or stay on the higher plan. Do not remove customers just to fit.
• AI Clone stopped. That is expected below Pro. Upgrade again if you need it.
• A public offer changed. Save evidence and check the live downgrade rule before editing or rebuilding it.
• Timing is unclear. Check the billing confirmation or ask Support. Do not guess whether the current period continues.
• A feature is missing. Availability can differ by account, so it may not be switched on for you.

What should I record?

Keep the old and new plan, a usage snapshot, your feature checklist, the live amount, currency, billing cadence and effective date, invoice or subscription reference, the confirmation, and your tests of the public store and of new and existing members. Leave out card data, customer content and credentials.

What should I do next?

Watch your first renewal and your key public flows, especially checkout and customer access. If the result is unclear, contact Tapmy Support with the store, old and new plan, a subscription reference, timestamps, usage snapshot and expected versus actual result. Never send passwords, codes, full card details, bank logins, recovery codes or secret keys.